Customer service

Shipping and delivery

The D-Tail Lab online store offers shipping services to Canada and United States by Canada Post . The cost of shipping by Canada Post is calculated automatically when you place an order. Make sure that the contact details are correct in the "delivery address" section. If the system cannot calculate the shipping costs for your order, please contact us by email or call us.

You will receive your package within 7-10 days, or less, from the date of payment.

Return policy

If you are not completely satisfied with a product, return it within 30 days of delivery for a 100% refund (excluding shipping costs).

privacy policy

The D-Tail Lab store is committed to ensuring that your privacy is protected. If we ask you to provide certain identifying information when using this site, you can be assured that it will not be used in accordance with this privacy statement.