D-TAIL LAB · CUSTOMER SUPPORT

SERVICE & WARRANTY CENTER

Product support, repairs, warranties and claims.

D-TAIL LAB offers a simple, guided path to report an issue and follow its resolution.

REGISTER MY EQUIPMENT

Register an eligible D-TAIL LAB machine, battery or air tool for warranty follow-up.

REGISTRATION — COMING SOON

TRACK MY REQUEST

Review messages, updates and the progress of an existing case.

TRACK MY REQUEST Opens our secure Service Hub portal.

HOW IT WORKS

01

CHOOSE YOUR PROFILE

Select personal or business support.

02

DESCRIBE THE ISSUE

Describe the problem and attach the necessary evidence.

03

FOLLOW YOUR CASE

Receive a case number and follow its processing.

TYPES OF REQUESTS

A product defect.A defective machine or equipment.A repair.A warranty.A replacement or eligible credit.Technical assistance.

Every request is assessed under the applicable terms and consumer rights. A repair, credit or replacement is never guaranteed automatically. This page does not authorize returns or shipments.